Top

RETURN POLICY

All customers wishing to return an item, either for refund or exchange, must obtain an RMA number within 30 days from the original purchase date. Orders received without an RMA number will be refused and shipped back at customer’s expense. NO EXCEPTIONS. See return procedure for how to obtain an RMA number.

Refunds:

All parts returned for a refund are subject to a 10% restock fee and must be returned in NEW condition. Parts must be returned in the original box and all items must be included in order for a refund to be considered. Shipping costs are nonrefundable. If a return for refund should take place on a FREE SHIPPING item, the actual original shipping and handling costs will be deducted from the refund. Refund checks are issued within 30 days once the part is received. There are no exceptions to this policy.

Exchanges:

Parts must be returned in new condition. Parts must be returned in the original box and all items must be included. Original items must be received BEFORE new items will be shipped out regardless of whether the error was made by American CV or by the customer. New parts will be shipped out within 14 days of receiving original part back.*All shipping costs of non-defective parts are the customer’s responsibility. There are no exceptions to this policy.

*If part is not in stock, it will be shipped out as soon as it becomes available.